Monday, November 25, 2013

New ActiveSync Issue for Android Devices with KitKat

Today I came across a tweet from MVP Tony Redmond that pointed me to his new blog post on the WindowsIT Pro forum, where he update us regarding the new ActiveSync issue faced by users who has upgraded their Mobile device OS to the latest release KitKat (Android 4.4). I reviewed the Android forums and found most users are affected and also Google has closed this bug, but no proper fix released yet to address this issue. With this state make sure you educate your users to stay with Android 4.3 and avoid this upgrade if they want to use ActiveSync without issues, and can perform an upgrade later, once things are sorted out.

Read the post and provide an Heads up to your Admins and Users over the issue to manage thing before it breaks out at the earliest.

Read the full post here: Kitkat causes ActiveSync headaches for Android users


Found a blog post which provides resolution to this issue.

Review here : Android KitKat 4.4.2 Exchange ActiveSync (EAS) Error Solved

Before you make any upgrade to your Mobile OS version always have a check in the Online Communities to ensure that your are not getting affected with any issues through that upgrade.

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