When it comes to support Administrators need to have a strong idea on current environment, and need to know how its designed, deployed and extended across boundaries for better understanding of the organization and provide a proper support with minimal downtime when a issue occurs.
Below is one such tool provided by Microsoft which clearly provides you the overall information of your AD/Exchange infrastructure in a pictorial manner with clear description and connection between various servers in the Environment with which you would come to know how the environment is designed and currently setup.
Basic requirement to use the Tool is Visio software and you can install a trial version of the product available from Microsoft to the machine and run this Tool.
Microsoft Active Directory Topology Diagrammer
Download : http://www.microsoft.com/en-in/download/details.aspx?id=13380
Once you have the Topology Diagram in place you would come to know the Environment and it is saved in Visio format and can be edited as needed.
Also you can draw your own customized Topology diagram for Exchange and Lync server using Visio with the Help of below Visio Stencils and present it to the Clients and mainly useful for creating Runbooks and Technical presentations.
Download : http://www.microsoft.com/en-in/download/details.aspx?id=35772
Finally, You can use the below website to create the diagrams online without Visio and save them in desired format for viewing, and the recommended browsers are Google Chrome and Firefox.
https://www.gliffy.com
Below is one such tool provided by Microsoft which clearly provides you the overall information of your AD/Exchange infrastructure in a pictorial manner with clear description and connection between various servers in the Environment with which you would come to know how the environment is designed and currently setup.
Basic requirement to use the Tool is Visio software and you can install a trial version of the product available from Microsoft to the machine and run this Tool.
Microsoft Active Directory Topology Diagrammer
Download : http://www.microsoft.com/en-in/download/details.aspx?id=13380
Once you have the Topology Diagram in place you would come to know the Environment and it is saved in Visio format and can be edited as needed.
Also you can draw your own customized Topology diagram for Exchange and Lync server using Visio with the Help of below Visio Stencils and present it to the Clients and mainly useful for creating Runbooks and Technical presentations.
Download : http://www.microsoft.com/en-in/download/details.aspx?id=35772
Finally, You can use the below website to create the diagrams online without Visio and save them in desired format for viewing, and the recommended browsers are Google Chrome and Firefox.
https://www.gliffy.com
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