Monday, January 20, 2014

Lync Duplicate Contacts Issue Fix

Today Microsoft team published a KB article that provides the fix for Lync duplicate Contacts issue, This issue is faced by more users now recently in both On premises and Lync Online Environment and the earlier solution was to manually remove the contacts and its quite a headache and not a proper solution and Microsoft updated this will be fixed in the next Client update and here is the latest update that address this issue.

Review the below The EXPTA blog post on the earlier resolution from our MVP Jeff Guillet

Fix for Excessive Duplicate Contacts

With this updated KB it points us to install Security updates for both Lync 2010 and 2013 Clients and states that post this installation the issue will get fixed. Also it fixes other potential issues along with the duplicate contacts issue.

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